Why do I need a second opinion?
There are a few reasons why you might want to seek out a second opinion from an expert. Maybe you're not sure if the original diagnosis is correct. Perhaps you're not comfortable with the proposed treatment plan. Or maybe you just want peace of mind knowing that you've explored all of your options.
If you're considering an online medical second opinion, it's important to choose a second opinion expert who is qualified and experienced in the specific area of medicine that pertains to your health concern.
Once you've found a second opinion expert, there are a few things you can do to prepare for the consultation. First, gather all of your medical records, including test results, imaging studies, and pathology reports. It's also helpful to make a list of questions that you want to ask.
During the consultation, the expert will review your records and may order additional tests or procedures. Once all of the information has been gathered, the expert will provide you with a second opinion about your diagnosis and treatment options.
An online medical second opinion can give you peace of mind and help ensure that you are making the best decisions about your health. It's important to remember, however, that the final decision about your care should be made between you and your primary care physician.
Is it free service?
Hello ESO only charges nominal registration and consultation fees.
How long will have to wait for Expert Second Opinion?
Upon submission of all your medical documents/ reports/ prescription, Hello ESO normally respond to all its registrants within 72 working hours. However, if your request is not usual or in premium service, Hello ESO will respond to you within 24 working hours or as quickly as possible.
Does my treating doctor get offended, if I take a second opinion?
This is an unbiased platform and every person has a right to seek second opinion before any kind of medical procedure or surgery. Normally, all hospitals give these rights to their patients.
How Hello ESO will work?
In certain diagnosis, treatment plans and surgical procedures are life changing as it has long standing physical, emotional and financial stress in patients and their families.
We at Hello ESO, provides a digital platform to support you to take wise-decisions concerning your health by providing an opinion from our experienced experts and specialists. We believe that an Hello ESO is not only verify your diagnosis but also evaluate the efficacy of the treatment and procedure prescribed to you.
Will your services make any change in the opinion of Expert?
We are facilitator between patients and specialists. We are there to provide Expert Second Opinion to prevent unnecessary procedures, medicines, tests or operations which will be non-biased and within medical ethics. Hello ESO also protect its customers/ clients/ patients to indulge in any fraudulent practices or mal practices.
What if you need more than one consultation?
Once you create the log, in and Unique ID number, you can select multiple specialists/ consultants for multiple specialties during submission and fees is applicable based on the number of consultations as per Unique ID.
Does Hello ESO also provide treatment?
No, Hello ESO platform provides only Expert Second Opinion about your diagnosis and advice on line of treatment options. We always advise to take treatment at the reputed hospital and under supervision of the of medical consultant/practitioner of your choice and by qualified staff.
If you want to discuss your case directly with the expert/ specialist from Hello ESO, about the diagnosis or line of treatment, how Hello ESO can help you?
After receiving your expert second Opinion response, if you wish to talk with the expert, kindly email/ WhatsApp us. Hello ESO counselor will schedule your video consultation with the expert with nominal fees applicable. Upon payment of consultation fees, Hello ESO counselor will coordinate your virtual video/audio-consultation as per schedule and convenient time of the expert.
Does Hello ESO provides you the opportunity to select the consultant/specialist of our choice from anywhere in India/World?
Yes, Hello ESO also offers PREMIER PATIENT category service to choose the consultant/ specialist of choice based on the availability of consultant of the Hello ESO empanelment register with applicable consultants fees for premier case.